<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="Generator" content="Microsoft Word 14 (filtered medium)">
<style><!--
/* Font Definitions */
@font-face
{font-family:Wingdings;
panose-1:5 0 0 0 0 0 0 0 0 0;}
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
@font-face
{font-family:Consolas;
panose-1:2 11 6 9 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman","serif";
color:black;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p
{mso-style-priority:99;
mso-margin-top-alt:auto;
margin-right:0cm;
mso-margin-bottom-alt:auto;
margin-left:0cm;
font-size:12.0pt;
font-family:"Times New Roman","serif";
color:black;}
pre
{mso-style-priority:99;
mso-style-link:"Préformaté HTML Car";
margin:0cm;
margin-bottom:.0001pt;
font-size:10.0pt;
font-family:"Courier New";
color:black;}
p.MsoAcetate, li.MsoAcetate, div.MsoAcetate
{mso-style-priority:99;
mso-style-link:"Texte de bulles Car";
margin:0cm;
margin-bottom:.0001pt;
font-size:8.0pt;
font-family:"Tahoma","sans-serif";
color:black;}
p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph
{mso-style-priority:34;
margin-top:0cm;
margin-right:0cm;
margin-bottom:0cm;
margin-left:36.0pt;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman","serif";
color:black;}
span.PrformatHTMLCar
{mso-style-name:"Préformaté HTML Car";
mso-style-priority:99;
mso-style-link:"Préformaté HTML";
font-family:"Consolas","serif";
color:black;}
span.EmailStyle20
{mso-style-type:personal-reply;
font-family:"Calibri","sans-serif";
color:#1F497D;}
span.TextedebullesCar
{mso-style-name:"Texte de bulles Car";
mso-style-priority:99;
mso-style-link:"Texte de bulles";
font-family:"Tahoma","sans-serif";
color:black;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:612.0pt 792.0pt;
margin:70.85pt 70.85pt 70.85pt 70.85pt;}
div.WordSection1
{page:WordSection1;}
/* List Definitions */
@list l0
{mso-list-id:1688409045;
mso-list-template-ids:689736732;}
@list l0:level1
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:36.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l0:level2
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:72.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:"Courier New";
mso-bidi-font-family:"Times New Roman";}
@list l0:level3
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:108.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l0:level4
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:144.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l0:level5
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:180.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l0:level6
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:216.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l0:level7
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:252.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l0:level8
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:288.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l0:level9
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:324.0pt;
mso-level-number-position:left;
text-indent:-18.0pt;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l1
{mso-list-id:2104255012;
mso-list-type:hybrid;
mso-list-template-ids:1843141424 1949438942 67895299 67895301 67895297 67895299 67895301 67895297 67895299 67895301;}
@list l1:level1
{mso-level-start-at:0;
mso-level-number-format:bullet;
mso-level-text:-;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-18.0pt;
font-family:"Calibri","sans-serif";
mso-fareast-font-family:Calibri;
mso-bidi-font-family:"Times New Roman";}
@list l1:level2
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-18.0pt;
font-family:"Courier New";}
@list l1:level3
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-18.0pt;
font-family:Wingdings;}
@list l1:level4
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-18.0pt;
font-family:Symbol;}
@list l1:level5
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-18.0pt;
font-family:"Courier New";}
@list l1:level6
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-18.0pt;
font-family:Wingdings;}
@list l1:level7
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-18.0pt;
font-family:Symbol;}
@list l1:level8
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-18.0pt;
font-family:"Courier New";}
@list l1:level9
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-18.0pt;
font-family:Wingdings;}
ol
{margin-bottom:0cm;}
ul
{margin-bottom:0cm;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body bgcolor="white" lang="FR" link="blue" vlink="purple">
<div class="WordSection1">
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Hello,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Thanks for your quick answer.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Please find below more info of our migration.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Server S1 was well configured and mails were getting well treated for hostname H1.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Server S2 was well configured and mails were getting well treated for hostname H2.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Our goal is to update S1’s configuration files and then copy mails and configuration from S2 to S1<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">The steps we followed :
<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l1 level1 lfo2"><![if !supportLists]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><span style="mso-list:Ignore">-<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Updating S1 configuration files<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l1 level1 lfo2"><![if !supportLists]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><span style="mso-list:Ignore">-<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Updating hostnames and domain names on S1 server<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-18.0pt;mso-list:l1 level1 lfo2"><![if !supportLists]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><span style="mso-list:Ignore">-<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Recursive Copy /var/spool/cyrus and /var/spool/sieve from S2 to S1<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">We have 6 mailboxes to migrate.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">The Perl script run from the yellow pill or directly : perl -T update.pl --incremental --domain-id 2 --user 4 returns no error.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">We also check log messages in (tail -f /var/log/obm-services/obm-services.log) but no error is returned.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">As far as we inspect the log file, the problem might occur during :
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">2016/03/21 17:15:59:14725 [5309]: OBM::Postfix::smtpInEngine:189 INFO - obtention des serveurs SMTP-in à mettre à jour<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">2016/03/21 17:16:01:16516 [5309]: OBM::ObmSatellite::client:260 INFO - requête 'https://127.0.0.1:30000/postfixsmtpinmaps/host/mydomain' : 200 OK<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Besides, if files are generated from the content of OBM’s LDAP directory, is it possible to browse this content to find a misconfiguration ?<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Benoit Croquin<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext">De :</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext"> Obm [mailto:obm-bounces@list.obm.org]
<b>De la part de</b> David DOLCIMASCOLO<br>
<b>Envoyé :</b> lundi 21 mars 2016 15:33<br>
<b>À :</b> obm@list.obm.org<br>
<b>Objet :</b> Re: [Obm] Fwd: Problem after mail migration from old server to a new one<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hello,<br>
<br>
These files are all generated and maintained by OBM, more precisely by the "automaton" (the Perl script that runs when you click on the yellow pill in OBM web interface). It is generated from the content of OBM's LDAP directory, and depends on the spreading
of the mailboxes on your various email backends.<br>
<br>
Can you give us some insights on your current configuration:<o:p></o:p></p>
<ul type="disc">
<li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
Number of mailboxes<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
Number of Cyrus backends<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
Configuration of your domain (most notably, your domain <i>hosts</i>)<o:p></o:p></li></ul>
<p>Also, what exactly was your mail migration? For instance, did the hostname of the server change? The IP address?<br>
The more details you give us, the easier it is for us to help :)<o:p></o:p></p>
<p>Thanks,<br>
Regards,<o:p></o:p></p>
<pre>David DOLCIMASCOLO<o:p></o:p></pre>
<pre>Resp. Equipe OBM / OBM Team Lead<o:p></o:p></pre>
<pre>Resp. Adjoint Equipe OpenPaas / OpenPaas Team Deputy<o:p></o:p></pre>
<pre>-------------------------------------------<o:p></o:p></pre>
<pre>+33 6 76 20 62 28<o:p></o:p></pre>
<pre>-------------------------------------------<o:p></o:p></pre>
<pre>80 rue Roque de Fillol<o:p></o:p></pre>
<pre>92800 Puteaux<o:p></o:p></pre>
<pre>FRANCE<o:p></o:p></pre>
<pre>-------------------------------------------<o:p></o:p></pre>
<pre>Message envoyé avec OBM, La messagerie Libre : <a href="http://www.obm.org/">http://www.obm.org/</a><o:p></o:p></pre>
<div>
<p class="MsoNormal">Le 21/03/2016 13:29, David DOLCIMASCOLO a écrit :<o:p></o:p></p>
</div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal">-------- Message transféré -------- <o:p></o:p></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td nowrap="" valign="top" style="padding:0cm 0cm 0cm 0cm">
<p class="MsoNormal" align="right" style="text-align:right"><b>Sujet : <o:p></o:p></b></p>
</td>
<td style="padding:0cm 0cm 0cm 0cm">
<p class="MsoNormal">Problem after mail migration from old server to a new one<o:p></o:p></p>
</td>
</tr>
<tr>
<td nowrap="" valign="top" style="padding:0cm 0cm 0cm 0cm">
<p class="MsoNormal" align="right" style="text-align:right"><b>Date : <o:p></o:p></b></p>
</td>
<td style="padding:0cm 0cm 0cm 0cm">
<p class="MsoNormal">Mon, 21 Mar 2016 12:09:20 +0000<o:p></o:p></p>
</td>
</tr>
<tr>
<td nowrap="" valign="top" style="padding:0cm 0cm 0cm 0cm">
<p class="MsoNormal" align="right" style="text-align:right"><b>De : <o:p></o:p></b></p>
</td>
<td style="padding:0cm 0cm 0cm 0cm">
<p class="MsoNormal">Benoit CROQUIN <a href="mailto:b.croquin@labsoft.fr"><b.croquin@labsoft.fr></a><o:p></o:p></p>
</td>
</tr>
<tr>
<td nowrap="" valign="top" style="padding:0cm 0cm 0cm 0cm">
<p class="MsoNormal" align="right" style="text-align:right"><b>Pour : <o:p></o:p></b></p>
</td>
<td style="padding:0cm 0cm 0cm 0cm">
<p class="MsoNormal"><a href="mailto:obm-owner@list.obm.org">obm-owner@list.obm.org</a>
<a href="mailto:obm-owner@list.obm.org"><obm-owner@list.obm.org></a><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal" style="margin-bottom:12.0pt"><o:p> </o:p></p>
<pre>Hello,<o:p></o:p></pre>
<pre><o:p> </o:p></pre>
<pre>After a mail migration from a server to another by <o:p></o:p></pre>
<pre> - copying /var/spool/sieve/ and /var/spool/cyrus<o:p></o:p></pre>
<pre> - updating all suspected configuration files<o:p></o:p></pre>
<pre>, email are still not received.<o:p></o:p></pre>
<pre><o:p> </o:p></pre>
<pre>After a deep search in mail logs and google searches, we have found that the following files are curiously empty : <o:p></o:p></pre>
<pre> - /etc/postfix/transport<o:p></o:p></pre>
<pre> -/etc/postfix/virtual_alias<o:p></o:p></pre>
<pre> -/etc/postfix/virtual_domains<o:p></o:p></pre>
<pre> -/etc/posrtif/virtual_mailbox<o:p></o:p></pre>
<pre><o:p> </o:p></pre>
<pre>When these files have been replaced by the old ones, emails are sent and received again.<o:p></o:p></pre>
<pre>But as we add a user in obm interface each file is empty again, and as a result no mail get treated.<o:p></o:p></pre>
<pre><o:p> </o:p></pre>
<pre>Do you know what process make these files empty ?<o:p></o:p></pre>
<pre><o:p> </o:p></pre>
<pre><o:p> </o:p></pre>
<pre>Thanks in advance.<o:p></o:p></pre>
<pre><o:p> </o:p></pre>
<pre>Benoit CROQUIN<o:p></o:p></pre>
<pre><o:p> </o:p></pre>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<p class="MsoNormal"><br>
<br>
<br>
<br>
<o:p></o:p></p>
<pre>_______________________________________________<o:p></o:p></pre>
<pre>Obm mailing list<o:p></o:p></pre>
<pre><a href="mailto:Obm@list.obm.org">Obm@list.obm.org</a><o:p></o:p></pre>
<pre><a href="http://list.obm.org/listinfo/obm">http://list.obm.org/listinfo/obm</a><o:p></o:p></pre>
</blockquote>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</body>
</html>